GPU Management Troubleshooting
Last updated
Last updated
Remove installed NVIDIA drivers.
Shutdown the system.
Double-check that all monitor cables are connected to the graphics card.
Boot the system.
Reinstall NVIDIA drivers.
While operating in Mosaic mode, any changes to the setup, such as adding or removing monitors, can cause a system crash resulting in a Blue Screen of Death or system freeze.
Another reason for such an outcome might be the total resolution of your Mosaic display settings exceeding 16,384 pixels in either the horizontal or vertical direction. In that case, please modify Mosaic so that the total pixels are properly distributed.
A third reason for BSOD might be pushing the limit of data that can move across the PCIe bus onto your machine.
If this is the case, you are most likely having trouble logging into your Windows account. The reason for this, in most cases, is not having removed your user password or set autologin before you started setting up Mosaic.
In this scenario you will very likely need to go through recovering Windows. Not to worry, along with the reActor server, we also send you a Windows Recovery dongle. Now is the perfect time to use it.
The idea is to start Windows 10 in Safe Mode by booting from a recovery drive. Insert the received USB recovery drive to your reActor server. After you load its content and Choose a keyboard layout, in Choose an option window select Troubleshoot. Go to Advanced options -> Startup Settings -> Restart. After Windows 10 restarts, you will have the option to press 4 or F4 key on your keyboard to Enable Safe Mode. Once Windows 10 enters this mode, uninstall all of your NVIDIA Drivers. If you still haven't, remove your user password or set autologin.
The next time you reboot the server, Windows should start normally. After that you should reinstall nVidia drivers if they don't automatically.
If you experience this issue, please go through the following list:
Vertical Sync in NVIDIA Control Panel is set to On.
All monitors are correctly connected to the graphics device and are active.
This might be a driver related issue. Please refer to the abovementioned problem.